← Trust & Compliance Center

Report a Concern

Choose the subject

What to include

Describe what happened, the approximate date, the relevant page or business name, and how we can reach you. For unwanted contact, include the number or email address that received the communication and, if available, the sender. Redact other people's personal information from any supporting material.

Email links open your mail application; they do not submit a report automatically. You must send the message. You may instead call or write to us. These channels are not emergency services and do not promise real-time incident response.

Protect sensitive information

Do not send passwords, authentication codes, complete Social Security or bank-account numbers, medical records, or unredacted customer files through general email or chat. If further information is needed, ask for an appropriate secure method. Do not access other people's records, disrupt services, or conduct unauthorized testing to demonstrate a suspected issue. This page does not authorize security testing.

Insurance complaints and other rights

For policy changes, coverage, billing, or claims, use the issuing insurer's official contact details or contact your agent. A website report does not amend or cancel a policy and does not extend a deadline. You may also contact the relevant state insurance department or other regulator; contacting ArmiCare first is not a condition of doing so.